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Customer Service Representative - State Farm Agent Team Member

Full Time in Naperville, IL

Responsive recruiter
Benefits
  • Hiring bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
*Currently Seeking Bilingual Spanish Candidates*ABOUT OUR AGENCYOur agency offers a supportive and engaging work environment with plenty of opportunities for growth and connection. We prioritize training and development, host regular team lunches and outings, and are actively involved in our community. Internal promotions are a key focus, as we believe in recognizing and advancing talent from within.
We offer a competitive compensation package, including a base salary plus commission, with earning potential up to $80,000 annually. Licensing fees are reimbursed after six months of successful employment.
Our benefits include medical, dental, and vision coverage, life insurance, PTO, paid holidays, and health insurance options. If you’re looking for a workplace that values growth, collaboration, and community, we’d love to hear from you!
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with ANDREW WRIGHT - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Bilingual Spanish (required).
Compensation $40,000.00 - $60,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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  • Earn benefits and rewards that are second to none