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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sanjay Seth

Sanjay Seth

January 21, 2025

5  out of  5
rating by Sanjay Seth
"I was extremely impressed with Brenda Briones my account manager while renewing my auto insurance with STATE FARM yesterday. She is an extremely competent person and I would recommend State Farm to everyone wanting insurance because of her professionalism. I was extremely impressed with Brenda Briones my account manager while renewing my auto insurance with STATE FARM yesterday. She is an extremely competent person and I would recommend State Farm to everyone wanting insurance because of her professionalism."
We responded:
"Thank you, Sanjay, for your wonderful feedback! I'm delighted to know that Brenda provided you with such a professional experience. Her dedication truly makes a difference. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Pamela Danko

January 19, 2025

5  out of  5
rating by Pamela Danko
"Starr was wonderful with explaining everything and assessing our needs as a family !!!"
We responded:
"Thank you, Pamela! I'm so happy to hear that Starr was able to explain everything clearly and assess your family's needs effectively. We appreciate your feedback and are here to help with any future questions or needs you may have. Feel free to reach out anytime!"
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Sandra Curtis

January 14, 2025

5  out of  5
rating by Sandra Curtis
"Starr offered better price and service. Thanks!"
We responded:
"Thank you, Sandra, for your feedback! I'm delighted to know that Starr was able to provide you with excellent service and a great rate. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Anthony Howard

January 14, 2025

5  out of  5
rating by Anthony Howard
"Today I received a very timely phone call regarding my auto insurance from Starr Bundy of the Andrew Wright State Farm Agency. I had been getting robbed by Liberty Mutual lately. Starr was extremely helpful in cutting my rate more than in half! The process was simple, easy and entertaining to say the least. I really appreciate Starr calling at the right time to save me some money. I highly recommend!"
We responded:
"Anthony, I'm so happy to hear about your positive experience with Starr Bundy at our agency! It's fantastic that she was able to help you significantly reduce your auto insurance rate while making the process enjoyable. Thank you for recommending us, and please feel free to reach out if you have any more questions or need further assistance."
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latisa arterberry

January 13, 2025

5  out of  5
rating by latisa arterberry
"Great service"
We responded:
"Thank you, Latisa, for your wonderful feedback! I'm glad you had a positive experience with our service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Randy Rich

January 13, 2025

5  out of  5
rating by Randy Rich
"I recently changed my auto & home insurance to State Farm, and I couldn’t be happier with their service. From the start, the Starr Bundy & Andrew Wright team has been professional, responsive, and genuinely caring. They were able to offer excellent coverage options at competitive rates. What truly stands out is their customer service. Anytime I’ve had a question or needed any further coverage information, they have been quick to respond and incredibly helpful. Overall, State Farm goes above and beyond to ensure their customers feel supported. I highly recommend them to anyone looking for reliable insurance with a personal touch."
We responded:
"Thank you, Randy, for sharing your experience! I'm glad to know that you are happy with the service provided by our team, including Starr. It's wonderful to hear that our coverage options and customer service have met your expectations. We strive to ensure our customers feel supported and valued. If you have any questions or need further assistance, please feel free to reach out to our office. Your recommendation means a lot to us!"
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Jennifer Ross

January 10, 2025

5  out of  5
rating by Jennifer Ross
"I had to add another vehicle to my insurance and I had the pleasure to work with Becka.She really goes above and beyond for her clients. Thank you Becka😊"
We responded:
"Thank you, Jennifer, for sharing your experience! I'm so happy to know that Becka was able to assist you with your insurance. She truly goes the extra mile for everyone. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Cynthia James

January 10, 2025

5  out of  5
rating by Cynthia James
"After meeting Starr I was unable to make the decision to change insurance plans but I knew I had to, and soon!!! Starr was kind and concerned and kept in touch and called be back to check in on me and finally I was so blessed by the call from State Farm agent Starr. She really made my life so much better with he insurance choices she offered me. My insurance rate had just gone up on my home and car to ridiculous amounts. She helped me so much, thanks Starr!!! I appreciate you and your expertise! Sincerely, Cindy"
We responded:
"Thank you, Cindy, for sharing your experience! I'm so happy to hear that Starr was able to assist you with your insurance needs and provide options that made a positive impact. It's wonderful to know that her dedication and expertise helped you find better rates for your insurance. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Linda Crim

January 10, 2025

5  out of  5
rating by Linda Crim
"Starr was patient & very nice!! I appreciated her Professionalism & friendly hands on quality of Customer Service as well! Hoping to have as good an experience with State Farm as I did with Starr, my Agent who sold me my Car Insurance Policy!! Thank you very much!! Sincerely, Linda Crim, New Customer!!!"
We responded:
"Thank you so much, Linda! I'm glad to know that Starr provided you with such a positive experience. Her professionalism and friendly approach are truly valued here. We're excited to continue providing you with excellent service at State Farm. If you have any questions or need assistance, feel free to reach out to us anytime!"
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Michele Noble

January 9, 2025

5  out of  5
rating by Michele Noble
"I have had the most positive experience I have ever had with an insurance agent dealing with H.O. and Auto.... Starr was amazing.... I could tell she actually cared about how she was helping me and not just trying to make a commission.... I have already referred her to two of my friends that are thinking of changing their insurance....plus my car rate was cut in half with the same coverage..... Thank you Starr and the Andrew Wright Agency.....You were a true pleasure to work with.... And the name above should be Rita Noble... not Michele Noble..."
We responded:
"Thank you so much, Rita, for sharing your wonderful experience with us! We're happy to know that Starr made such a positive impact and truly cared about your needs. It's fantastic to hear that your rate was significantly reduced while maintaining the same coverage. We appreciate your referrals and are here to assist with any future questions or needs. It was a pleasure working with you!"
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Patrick O'Connell

January 9, 2025

5  out of  5
rating by Patrick O'Connell
"Everyone was very helpful and kind. Helped me through the insurance process and was able to explain everything in depth."
We responded:
"Thank you, Patrick, for your wonderful feedback! I'm happy to know that our team was helpful and kind throughout your insurance process. It's great to hear that everything was explained in depth. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Bruce Maxwell

January 9, 2025

5  out of  5
rating by Bruce Maxwell
"Great customer service"
We responded:
"Thank you, Bruce, for your feedback! I'm glad you had a positive experience with our customer service. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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Richard Ricciardi

November 11, 2024

2  out of  5
rating by Richard Ricciardi
"They don't respond to email questions. Sent one to Star on 10/30/24.. Waited 5 days but no answer. Then sent email to Andrew with same question on 11/4/24. No response as of today (11/11/24)"
We responded:
"Thank you, Richard, for your positive feedback and for acknowledging the exceptional assistance provided by Starr. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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Jane Bowers

October 22, 2024

5  out of  5
rating by Jane Bowers
"I wrote this to my insurance agent, Andrew Wright, this weekend. He came out on a Saturday to explain and provide me with important documents. On a Saturday!!! I've never felt such overwhelming appreciation for an insurance team's excellence, attention and communication. This is the second situation in which he spent time walking me through a process, because he wanted to make sure it went well and that I felt good about it. State Farm is an enormous organization. But I absolutely didn't feel like just another client, though I am! That's because of Andrew..."Thank you so very, very much for coming out today. I so appreciated your calmness, professionalism and knowledge. I never ever imagined or expected that an agent would come out at all, let alone on a Saturday, the way you did. Please thank your whole team who helped too. I hope you have a wonderful weekend and don't end up working too much. All the best, Jane""
We responded:
"Thank you so much for your kind words Jane! I'm truly glad that I could assist you over the weekend and provide the support you needed. It's important to me that you feel confident and comfortable with the process, and I'm happy to hear that my efforts made a difference. I'll be sure to pass along your thanks to the team as well. If you ever need anything else, don't hesitate to reach out. Have a wonderful day! - Andrew Wright - State Farm Insurance Agent, Naperville, IL"
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Aasresh Yalavarthi

October 19, 2024

5  out of  5
rating by Aasresh Yalavarthi
"Go to agency for your Insurance needs."
We responded:
"Aasresh, Thank you for your kind words and the fantastic rating! I'm glad to be your go-to agency for all your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out. - Andrew Wright - State Farm Insurance Agent, Naperville, IL"
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JaspalSinght5 Punwar

October 17, 2024

5  out of  5
rating by JaspalSinght5 Punwar
"Brenda is really helpful to resolve all queries I have related to my home and car insurance."
We responded:
"Thank you, Jaspal, for your wonderful review! I'm glad Brenda could assist you with your home and car insurance queries. We appreciate your trust in our team and are always here to help with any future needs. - Andrew Wright - State Farm Insurance Agent, Naperville, IL"
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vanessa london

September 17, 2024

5  out of  5
rating by vanessa london
"I can't say enough about Madeleine. She's professional, yet friendly. She's informative and she will definitely follow up with you. If it's a question you have for her,she's patient and will call you back expeditiously to resolve your concerns. Because it's alot I've had to her several times through the week,she never acts irritated of my calls. SHE'S AWESOME !!!"
We responded:
"Vanessa, thank you for your wonderful review! I'm glad to hear that Madeleine has been professional, friendly, and attentive to your needs. Her dedication to following up and resolving concerns quickly is something we truly value. It's great to know she has been patient and responsive, even with frequent calls. We appreciate your kind words and look forward to continuing to assist you with any future needs. - Andrew Wright - State Farm Insurance Agent, Naperville, IL"
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karen curry

August 26, 2024

5  out of  5
rating by karen curry
"Your rep, Starr was phenominal!"
We responded:
"Karen, thank you for your wonderful review! I'm happy to hear that Starr provided phenomenal service. We appreciate your feedback and look forward to assisting you with any future needs. - Andrew Wright - State Farm Insurance Agent, Naperville, IL"
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Tom Gore

August 19, 2024

5  out of  5
rating by Tom Gore
"Madeline helped us transfer our auto insurance from our existing car to the new car we were looking to purchase/lease. She was very helpful. Before we actually purchased the new car she was able to provide an estimate on the new auto insurance rate. This helped during the negotiation process at the dealer. I would highly recommend her."
We responded:
"Tom, thank you so much for taking the time to share your experience with our office and Madeline! She is an amazing asset to our team and we pride ourselves in customer service. We truly appreciate your recommendation! Andrew Wright - State Farm Insurance Agent"
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Bruno

August 2, 2024

5  out of  5
rating by Bruno
"Excellent service. I dropped them a message at 11pm, and they had what I needed ready next day at 8am. Frictionless process and awesome rates."
We responded:
"Hey Bruno! Thanks a ton for the awesome review! I'm so glad we could help you out quickly and provide a frictionless process with great rates. If you ever need anything else, just drop us a message anytime! - Andrew Wright - State Farm Insurance Agent, Naperville, IL"
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Mac Liveakos

August 2, 2024

5  out of  5
rating by Mac Liveakos
"Mr. Wright went out of his way to help us when we showed up late in the day on a Friday. He was very patient and incredibly helpful! I’d highly recommend him!"
We responded:
"Hey Mac, Thanks a lot for the awesome review! I'm really glad I could help you out, especially late on a Friday. Your recommendation means a lot! If you ever need anything else, don't hesitate to reach out. - Andrew Wright - State Farm Insurance Agent, Naperville, IL"
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Dave Hayes

July 27, 2024

5  out of  5
rating by Dave Hayes
"Starr was pleasure to work with...everything went smooth"
We responded:
"Hey Dave, I'm so glad to hear that everything went smoothly with Starr! She's a fantastic part of our team. If you need anything else, feel free to reach out anytime! - Andrew Wright - State Farm Insurance Agent, Naperville, IL"
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Abel Morales

June 28, 2024

5  out of  5
rating by Abel Morales
"Brenda Briones is THE GOAT of insurance policies🐐! I had an amazing experience with Brenda. Brenda was able to get me a quote, explain the different options and was very attentive to what I was looking for. She was able to sign me up and provide me with all the information I asked for in one call. I was able to access my digital insurance card in no time. I greatly appreciate how easy she made it for me, I would strongly recommend working with her for any insurance policies you may be in the market for!"
We responded:
"Abel, I'm thrilled to hear you had such a fantastic experience with Brenda! We're pleased she provided you with a seamless process and comprehensive information for your insurance needs. We're grateful for your recommendation and look forward to assisting you further in the future! - Andrew Wright - State Farm Insurance Agent, Naperville, IL"
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Jennifer Cuevas

June 25, 2024

5  out of  5
rating by Jennifer Cuevas
"Madeleine Grooms has been a great help and always stays on top of any issues. Great team!"
We responded:
"It was a joy working with you, Jennifer! Madeleine, along with the rest of our team, appreciate the positive feedback and look forward to serving you with your insurance needs again in the future! Thank you for letting us be your good neighbor! - Andrew Wright - State Farm Insurance Agent"
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andy chavez

June 13, 2024

5  out of  5
rating by andy chavez
"Starr bundy was the best in explaining everything in my new auto policy I would definitely recommend giving her a call for any insurance needs. Brenda was amazing at explaining all my new coverages in my new auto policy she's extremely helpful and great at what she does do not hesitate to give her a call highly recommend."